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EliteCarWash
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Privacy Policy

Last updated: August 18, 2026

1. Information We Collect

EliteCarWash collects personal information that you voluntarily provide when you use our website or book a service. This may include:

  • Contact Information: Full name, phone number, email address
  • Vehicle Information: Year, make, model, color, size, condition
  • Service Details: Selected service package, appointment date and time, special requests
  • Photos: Vehicle photos uploaded for quote requests
  • Payment Information: Processed securely through our payment provider; we do not store your full card details

2. How We Use Your Information

We use the information you provide to:

  • Schedule and manage your detailing appointments
  • Communicate with you about your service (SMS, email, phone)
  • Process payments and manage subscriptions
  • Provide accurate quotes based on your vehicle's condition
  • Improve our services and customer experience
  • Comply with legal obligations

3. SMS / Text Messaging (A2P Consent)

With your explicit consent, EliteCarWash may send text messages to the mobile number you provide. These messages may include appointment confirmations, reminders, service updates, and promotional content.

Message and data rates may apply. Message frequency varies. You can opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP.

Consent to receive text messages is not a condition of purchasing any goods or services. You may revoke consent at any time.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service providers who help us operate our business (payment processors, scheduling tools, messaging platforms)
  • Legal authorities when required by law

These third parties are bound by confidentiality obligations and are prohibited from using your information for any other purpose.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Payment information is processed through our PCI-compliant payment provider and is not stored on our servers.

6. Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your data by contacting us.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt out of SMS and email communications at any time
  • Withdraw consent for data processing

To exercise these rights, contact us using the information below.

8. Cookies

Our website may use cookies and similar technologies to improve your browsing experience. You can control cookies through your browser settings. Disabling cookies may affect some features of the website.

9. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us: